| Case history | Scottish and Newcastle PLc |
| Project |  To understand, develop and communicate a clear set of “Action Oriented” corporate
values to transform business performance. |
| IC8 approach | Stakeholder research to ascertain perceptions Extensive group facilitation work with management team designed to :  Design and production of an interactive event for employees to launch the values and rationale Design of follow up activities to help managers engage their teams in understanding and adopting the values |
| Results |  A new consensual values set, action orientated, expressed in every day language A process that helped Senior Managers review how they manage their business An impactful live event at which the vision and values were successfully communicated A series of KPI’s against which we can track staff attitude and opinion over time |
| Client reaction | “With Intercommunic8 you get honest, challenging feedback and a focused and constructive contribution rather than the all too frequent reiteration in a slightly different format of what you told the agency in the first place. They are different, they can be provocative, and are not afraid to voice an opinion ...but they are highly effective and deliver outstanding work for the client." Keith Hogg Sales Managing Director S&N UK. |
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