Middle managers are the weak point in communications

·	Middle managers – the key communicators in most organisations - are the weak point in many businesses.
·	Whilst this view is not new, it is worrying to see how this link in the communications value chain is perceived by their teams.
·	Nearly 1 in 4 people feel that their manager behaves in a way that is at odds with the organisation’s values.
·	Across virtually all sectors, managers are rated as very average communicators, falling short, particularly in demonstrating empathy and at being engaging.

Overall how good are the managers & team leaders in your organisation at communicating in a way that is...